Veterinary services delivered with courtesy and respect!
We want your visit to Queen Street to be the best veterinary experience you ever had! We’re all animal lovers here and we work hard to create a warm, inviting and comfortable environment for you and your pet.
When you arrive at our front desk you’ll be greeted by one of our friendly and courteous team members. We will weigh your pet and see you into the exam room. Our cat and dog friendly rooms are designed to reduce your pet’s veterinary anxiety with specific pheromones and calming music within each exam room.
One of our veterinary technicians will discuss your pet’s medical history, check their vitals and look at any specific areas of concern you may have. Our veterinarians will then thoroughly examine your pet, ask you further questions and may recommend diagnostic tests. If additional testing is needed, Queen Street Veterinary Services is a modern facility with in house diagnostic equipment and laboratory, so many tests can be performed on site within minutes.
Our goal is to make sure all of our patients are seen on time, but there will be times the occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
Our front desk staff will then process your payment and schedule any needed follow-up appointments. You may expect a follow-up call from one of our experienced team members to get an update on how your pet has been doing since their visit.
We hope you enjoy your visit and the service we provide, and we would be delighted to see you again.