Emergencies are all seen on site 24 hours a day/7 days a week

In case of an emergency during our normal office hours, please call prior to coming if possible so that preparations can be made for your pets arrival. If your emergency happens after hours, please contact the on call veterinarian at 519-396-3647. Leave us a detailed message and we will return your call within 5 minutes.

Queen Street Veterinary Services is equipped with emergency, medical, surgical, in-house laboratory, radiography, anesthesia, nursing, and monitoring services.

Things to Do in an Emergency

If the situation occurs after our normal business hours, please call 519-396-3647. We are located at 1004 Queen Street, Kincardine. Please make sure all family members and caregivers know who to call and where to go. Breathe slowly, talk to your pet calmly and take a few extra minutes to drive safely to the clinic.

We are Partners with the Pet Poison Helpline™

Queen Street Veterinary Services in Kincardine is proud to partner with Pet Poison Helpline™, which has over 30 years of experience and expertise in the management of pets exposed to potentially dangerous substances. PPH is also partnered with the world’s largest industry poison control center to ensure pharmacovigilance and safety for both humans and pets. PPH serves multiple veterinary and human pharmaceutical companies and household goods producers.

You Can Trust the Experience of PPH

Setting the national standard as pioneers in industry toxicology, PPH handles over 100,000 cases a year while serving a large number of clients. During the past three decades, the team at Pet Poison Helpline has managed over 2.5 million cases involving potential poisonings.

What to Do if Your Pet is Poisoned

If your pet just ingested something toxic, calm down! While it’s very stressful, know that the more calm, cool, and collected you are, the sooner you can seek the correct medical attention. First, get a handle on the situation by following these guidelines:

1. Immediately remove your pet from the area, and make sure no other pets (or kids) are exposed to this area.
Safely remove any remaining poisonous material from their reach.

2. Check to make sure your pet is breathing normally and acting fine otherwise.

3. Collect a sample of the material, along with the packaging, vial, or container, and save it.
You will need all that information when you talk to us at Queen Street Veterinary Services or
to a Pet Poison Helpline expert.

4. Do not give your dog any milk, food, salt, oil, or any other home remedies! Also, never induce vomiting
without talking to us or Pet Poison Helpline – it may actually be detrimental or contraindicated
to induce vomiting!

5. Don’t give hydrogen peroxide to your pet without checking with Queen Street Veterinary Services
or Pet Poison Helpline first. For cat lovers, hydrogen peroxide doesn’t work well to induce vomiting
(it just causes massive foaming and salivating instead). Stronger veterinary prescription medications are
necessary to get your cat to vomit up the poison.

6. Get help. Program our phone number (519-396-3647) and Pet Poison Helpline’s phone number (1-800-213-6680) in your cell phone so you have immediate access to help.

Keep in mind that the outcome is always better when toxicity is reported immediately, so don’t wait to see if your pet becomes symptomatic before calling for help. It’s always less expensive and safer for your pet if you call immediately. Remember that there’s a narrow window of time when we can decontaminate (induce vomiting or pump the stomach) in cases of poisonings!


Link to: Link To Pet Poison Helpline Website