*** UPDATE SEPT 1, 2020
Dear clients,
It is hard to believe we’ve all been at this for 6 months now. Our hospital has remained open, but is still not business as usual. We will be continuing curbside care for the foreseeable future. We have been working with a drastically reduced staff since COVID started and continue to do so. We will continue to do our very best to help you and your pets during this challenging time.
WE ARE NOW CLOSED TO NEW CLIENTS. Due to staff shortages we have made the decision to focus on our existing clients. Most clinics in this area have done the same. Please call your regular provider first. We will still see pets that are sick or in distress, but cannot guarantee our availability to non-clients.
Over the summer we divided our hospital into two teams – Dr. Megan’s team took care of preventive care, Dr. Heather’s team took care of sick patients. This system will remain in place until September 19. At that time, Dr Megan will be moving back to her home out East to be with her family. All of us at Queen Street Veterinary wish her all the best!
Until we can find a replacement veterinarian Dr. Heather will be seeing all clients and patients with an expanded support staff. We are continuing curbside care to keep the team as healthy as possible so we can keep caring for your pets! Thank you so very much for your patience with these changes, we will do our very best to keep your pets safe and healthy!
Sincerely,
Dr. Heather, and the Queen Street Team!